Refund policy

RETURN & REFUND POLICY

We want you to love your Sweet Revenge pieces. If something isn’t quite right, you may request a return within 14 days of delivery.

To be eligible for a return, items must be unworn, unwashed, and in their original condition with tags attached.

RETURNS

To request a return, please contact us within 14 days of receiving your order. Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect.

Original shipping charges are non-refundable.

Please do not send items back without contacting us first. Return instructions and the appropriate return address will be provided once your return request has been approved.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible with your order number and photos of the issue so we can make it right.

FINAL SALE

Items marked as Final Sale are not eligible for return or refund.

REFUNDS

Once your return is received and inspected, we’ll let you know whether your refund has been approved. Approved refunds will be issued to your original payment method. Please allow additional time for your bank or credit card provider to process the refund.

CANCELLATIONS

Because orders may begin processing shortly after they are placed, cancellations are not guaranteed. If you need to cancel an order, please contact us as soon as possible and we’ll do our best to accommodate your request.

QUESTIONS

For return or refund questions, please contact us at store.sweetrevengela.com